These are letters to friends and relations, or people you know well. Include telephone number and email if available Greeting — There are several variations that can be used depending on how well you know the person: Dear Mary, Hi Mary, Greetings Complimentary close — short comment, for example Love, Lots of love, With thanks, See you soon Typical layout of an informal letter Tips for writing good letters Make sure that they are well written.
Get the details If something happens that you may want to complain about, you'll want evidence, particularly if the incident is serious enough to lead to possible criminal charges. You don't have to make the decision about complaining straight away.
You should record the time and place where the incident occurred as accurately as possible. Record the identity of the police officers involved. If they are in uniform, take the identity numbers from their shoulder badges. If they are in a car or van, record the vehicle registration number or the large identity number on the roof.
Get names and contact details of witnesses Look for anything else that may support your allegation. Has the incident been caught on CCTV? Was anyone filming or taking photos at the time?
Find out whether anyone else wants to complain about the same incident. You will be able to corroborate each others' version of events, and you may find it easier to go through the process with someone else. Write down as much as you can remember of what happened as soon after the event as possible.
Ask your witnesses to do the same. But write them up separately. Witness statements that look as if they've been prepared together will be less impressive.
If you have been injured, get a doctor to look at you as soon as possible - you should do this for your own sake anyway.
Take down the name and contact details of the doctor and the time you were seen. If your injuries are visible, photograph them before the marks fade. Ask the doctor to make a written report on your injuries for you to use. How to complain Contact the police force involved - details for individual police forces are widely available You can attend a police station in person Contact a solicitor or MP who can make a complaint on your behalf If you would like legal advice or assistance making a complaint you can contact an organisation such as your local Citizens Advice Bureau.
Click here for police professional standards contact details or to help you find which police force you wish to complain about you can visit the Direct.
Why do it Don't let anyone tell you it isn't worth complaining. The police take complaints very seriously. By complaining, even about minor matters such as rudeness, you give senior officers the opportunity to give a message about what is acceptable and professional.
You also give those officers a message about what the community regards as acceptable from the force they manage.
And if what has happened to you is really serious, you may help to get rid of a thug or a racist or a criminal, who should be behind bars rather than in a police uniform. This could be stressful, prolonging an incident that you'd rather forget, but you may protect someone else.
Alternatives to formal complaint Even if there are no grounds for a formal complaint, it may be worth kicking up a fuss. This may be particularly useful if you have witnessed something where, because you were not directly affected, you feel reluctant to make a formal complaint, but you still feel unhappy about the way you have seen police officers behave.
With a more minor complaint, such as when a police officer has been rude to you, an offer from a senior officer to deal with the matter informally should be considered seriously.
Before writing a complaint letter, ensure that you have the appropriate facts for complaining. Edit the letter after writing and also use spellchecker to make your complaint letter error-free. Keep one copy of the complaint letter for your records. Examine Workplace Protocols. Look over your employee handbook before you start writing, to find out if there's already a protocol in place for co-worker benjaminpohle.com some cases there's an internal form you'll need to fill out, or you'll be instructed to direct the letter to a particular person within the company. A special complaints and discipline department of the police service concerned will record a complaint from a member of the public if the complaint alleges misconduct by a particular officer or officers.
A formal investigation is a long drawn-out process; it's worth avoiding if you just want an officer told off. You can write to your MP, without asking them to make a formal complaint.
You can write directly to your local chief constable or Borough Commander if in Londondescribing the incident and asking such questions as 'Is this normal practice?
They have to answer such letters, which means somebody has to investigate what happened. How are complaints investigated? A special complaints and discipline department of the police service concerned will record a complaint from a member of the public if the complaint alleges misconduct by a particular officer or officers.
The department will then investigate the complaint, possibly under the supervision of one of the Members of the independent PCA.
Mandatory and voluntary supervision Some complaints must by referred to the independent PCA for supervision of the investigation. Mandatory referral When the alleged conduct of an officer has resulted in death or serious injury to some other person, the case must be referred to the Authority Police Act section Additionally, police must refer any allegations involving: Voluntary referral Under section 71 of the Police Actchief police officers can voluntarily refer any matter for supervised investigation that they feel has sufficient 'gravity' or exceptional circumstances surrounding it for it to warrant criminal proceedings or formal action for misconduct.
Criminal Proceedings If a complaint contains allegations of criminal behaviour or there is a possibility of criminal charges being brought as a result of the investigation, the police service will refer the complaint to the Crown Prosecution Service CPS.When writing a complaint letter, you want to keep it short and to the point to help ensure that your letter will be read in its entirety.
If you write a seven page complaint letter, it's highly unlikely that someone will sit down and read all seven pages. I’ve given up on benjaminpohle.comspoon’s Sir Robert Peel pub in Bury.
For years I’ve gone on Sunday afternoon for a meal and a few pints. Now I’ve moved to another pub nearby, less choice of beers, more expensive food, but with some idea what customer service means, which Wetherspoon’s seem to have lost altogether. Put the date that you're sending out the complaint letter below the police department's address.
Explain the nature of your complaint in the first paragraph. Talk briefly about the issue you have with the department, staff member or officer.
Letter Writing Guide: Writing a Complaint Letter. An Example Complaint Letter If you have a complaint, help is on the way! Writing a letter of complaint can be tricky, but the most important thing to remember is to be direct and tasteful. Complaint Letter: A complaint letter is simple to compose on the grounds that there are sample letters that can direct you.
The complaint letter layouts are available in different formats, including the prominently PDF and Word. The letter of complaint layout gives a walkthrough of the correct sort of content that must go into the letter. Formal complaint about [name of service provider] Dear Mr/Mrs/Ms [name of the firm’s contact] I am writing to make a formal complaint against [name of individual who provided the service].